Getting this practice right before succession planning

By Gwen Hornsby
June 23, 2025

When it comes to communication—whether you’re leading a team, pitching an idea, or navigating a tough conversation—what you say matters. But how you say it?  It’s what separates good leaders from great ones.

Engaging teams in succession planning is a critical process with inspiring results.  You won’t achieve the leverage of human capabilities you need in planning for growth and succession if your messages get lost in translation.  At FIREPOWER Teams, we’ve seen firsthand how tone, delivery, and intentional communication can either ignite a team’s momentum or quietly drain it. It’s not about being louder or smoother. It’s about being aligned, authentic, and attuned to your audience.

The Hidden Power of Delivery

You can deliver the best strategy, the most precise metrics, or the most thoughtful feedback—but if your tone feels rushed, uncertain, or disconnected, or in any way dismissive, the message will land flat.  Have your communications come full circle, right back into your own hands to achieve?  Your people don’t just hear your words; they also see your actions. They read your posture, energy, and intention. They respond not just to information, but to the emotion or passion behind the message, as well as how inclusive it feels. The team must immediately envision how they can personally contribute.

Most leaders have considered these simple contrasts, but don’t necessarily put them into practice when they are feeling a sense of urgency to move the needle on a goal:

  • “We need to fix this.” vs. “Let’s figure this out together.”
  • “That’s not right.” vs. “What if we looked at it from another angle?”

Both versions might point to the same truth, but the tone shifts everything—from defensiveness to curiosity, from hierarchy to collaboration.

Why It Matters for Teams

In high-performing teams, communication isn’t just transactional; it’s transformational. The best teams don’t merely exchange updates; they share understanding. They know when to push, when to pause, and when to simply listen.

When leaders and team members become more aware of how they communicate, trust deepens. Misunderstandings decrease. Morale improves. And suddenly, people stop just working together—they start winning together.

Five Ways to Improve the “How” and “People Power” your teams

At FIREPOWER Teams, we help our leaders pay as much attention to their delivery as they do to what they want to convey. Here are five ways to start:

  1. Slow down to speed up. A pause can create clarity and intention.
  2. Match your energy. Tune into the mood of the moment and respond accordingly.
  3. Watch your body language. Your presence often speaks louder than your voice.
  4. Check for alignment. Ask: “How did that land for you?” or “Does this make sense?”
  5. Listen first. Great delivery starts with great listening.

Say It Like You Mean It

Your words are powerful. But your tone, timing, and presence are the real amplifiers. The next time you enter a conversation with your team, whether it’s high-stakes or every day, remember: It’s not just what you say. It’s how you say it.

Want to strengthen communication on your team?
Explore our hands-on, high-impact Firepower Teams Workshops.

Contact FIREPOWER Teams – www.firepowerteams.com

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